For schools
Safeguarding and data
How we handle student information and welfare when we provide out-of-hours cover.
Student data
We only hold the student and operational details your school needs us to have for the agreed cover. That information is stored securely and accessed only by people working on your contract. We do not use it for marketing, and we do not share it with other organisations except where your school has authorised us to contact an agreed provider (for example accommodation or transport) or where we must escalate under your procedures. When the engagement ends, we follow the retention rules set out with your school and in our privacy notice.
Safeguarding
Your school keeps safeguarding leadership and formal management decisions. We work inside your procedures and escalate through the contacts you name.
The operator is a practising Level 3 Designated Safeguarding Lead (DSL). We can join regular meetings with your safeguarding team and, where you want it, sit as part of that group so out-of-hours learning feeds daytime practice.
| Situation | MyJourney | Your school |
|---|---|---|
| First contact | Establish the situation, location and immediate concern. | Provide current procedures and access information. |
| Practical coordination | Liaise with agreed contacts and approved suppliers within scope. | Provide authority for decisions outside the agreed remit. |
| Safeguarding concern | Record essential information and escalate through the school’s procedure. | Retain safeguarding leadership and formal decisions. |
| Recording and handover | Record significant actions and identify outstanding follow-up. | Receive the handover and take on agreed daytime actions. |
What we do not do
We do not replace emergency services, investigate disclosures, or take formal management decisions for your school.